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Logistics

Keep the handover clear. Keep the day moving.

When work passes between the warehouse, the driver and the receiving team, small gaps can become everyone’s problem. Help each person know what is ready, what needs attention and what happens next.

Fewer loose ends between people.

One delivery. Clear handovers.

  1. Before dispatch

    Quantity and condition checked

  2. At the handover

    Details travel with the job

  3. On receipt

    The receiving check recorded

A handover you can follow through

The goods have moved. The answers haven’t.

A missing photo. An unclear quantity. A problem mentioned in a message that the next person never saw. Now your team is retracing a handover instead of getting on with the day.

A better working day

Give the next person what they need.

Leave with fewer questions.

Make the dispatch checks clear so important details are confirmed before goods leave.

Keep the story with the job.

Connect the handover notes, photos and receiving checks, so people can pick up where others left off.

Give exceptions an owner.

When something is missing or damaged, make the follow-up clear instead of leaving it in a conversation.

Put it into practice

From ready to leave to received and checked.

A practical delivery handover, with the important details carried along.

A warehouse coordinator and delivery driver check cartons before handover.

One delivery. Clear handovers.

  1. 01

    Check before dispatch

    Assign someone to confirm the items, quantities and condition against the agreed checklist.

  2. 02

    Record the handover

    Keep the relevant photos and handover details with the delivery task.

  3. 03

    Confirm the receiving check

    Have the receiving team record what arrived and flag any difference that needs attention.

  4. 04

    Close the loose ends

    Assign any follow-up, review the outcome and keep the completion record together.

Which handover causes the most chasing?

Bring us a dispatch, a receiving check or a return. We’ll walk through how to keep the people and the proof connected.

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