Recurring checks with owners
Follow the approved maintenance steps. Record equipment references, observed faults and service notes; attach photos where useful.
Scheduled IT Maintenance
Schedule recurring maintenance tasks in IMPACT. Give each check an owner, record the results and review faults before closing the service task.
A service record beyond “done”
Scheduled · checked · reviewed
Schedule the routine
Set the recurring task and checklist for each equipment group. Assign the technician and review date.
Check and record
Follow the approved maintenance steps. Record equipment references, observed faults and service notes; attach photos where useful.
Assign the follow-up
Turn a failing printer or unstable connection into a task with an owner and due date. Keep the finding attached.
The printer keeps failing and nobody knows what the last service covered. Routine IT checks get pushed aside for urgent requests.
Put it into practice
Use a recurring task for laptops, printers and network equipment. Each result shows what was checked and what still needs attention.

Schedule the routine
01
Set the recurring task and checklist for each equipment group. Assign the technician and review date.
02
Follow the approved maintenance steps. Record equipment references, observed faults and service notes; attach photos where useful.
03
Turn a failing printer or unstable connection into a task with an owner and due date. Keep the finding attached.
04
The reviewer checks the work and remaining faults. Keep the record so the next technician can see what happened.
A better working day
Follow the approved maintenance steps. Record equipment references, observed faults and service notes; attach photos where useful.
Turn a failing printer or unstable connection into a task with an owner and due date. Keep the finding attached.
The reviewer checks the work and remaining faults. Keep the record so the next technician can see what happened.
Use a recurring task for laptops, printers and network equipment. Each result shows what was checked and what still needs attention.