IMPACT

Repair Follow-ups

Repairs done right the first time

Imagine a tenant reports a leaking tap. The front desk logs it, a technician fixes it between other jobs, and no one checks the repair before the tenant calls again.

A technician checks a repaired pipe while a colleague records photo evidence.

Sound familiar?

  • Property manager

    You only learn a repair didn’t hold when the tenant calls a second time.

  • Supervisor

    You can’t see which repairs are finished, checked or still open without asking.

  • Technician

    You’re sent back to a job with no notes on what was done before.

With IMPACT

Select a step to see it in IMPACT.

What it brings

Tenants whose issue is fixed once, and fewer repeat visits for the team.

See it with your own team’s work.

Bring an example from your team, and we’ll show how it looks in IMPACT.